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Services

This page is the gateway to MagTek Services, a group of payment technologies that help process, secure, and support MagTek's payment hardware. MagTek's services include Magensa, a cloud-based payment protection gateway. Qwantum is a group of digital security services that include a front-end decoder, tokenization and authentication frameworks, private messaging, and secure physical cards. Reader Management Services is a cloud-based platform for remotely managing fleets of MagTek payment devices.

Service Status Pages

Reference Section

Information Available

Go to this page to view real‑time service health, incident history, and maintenance updates for Magensa.

QwickCards Status

Go to this page to view real‑time service health, incident history, and maintenance updates for QwickCards.

Service Page

Description

Magensa

MagTek's cloud-based payment protection gateway that secures sensitive data and processes transactions across in-person, online, and mobile channels using advanced tokenization, dynamic encryption, and authentication services.

Qwantum

A group of digital security services including ASIC, a front-end decoder for magnetic stripe card reader systems, tokenization and wallet functions, a private messaging app, and physical secure cards.

Reader Management Services

MagTek's cloud‑based platform for remotely managing fleets of MagTek payment devices. RMS enables merchants, ISVs, and integrators to monitor device health, push firmware updates, manage EMV configuration files, and perform diagnostics.

MagTek Service Pages

Need Help?

For additional support, please contact MagTek Support:

Technical Support:

  • 📧 Email: support@magtek.com

  • 📞 Phone: 1-562-546-6800 (US)

  • 🕐 Hours: Monday-Friday, 5:30 AM - 5:00 PM PST

Online Resources:

  • 🌐 Support Portal: developer.magtek.com

Documentation Feedback:

Help us improve this documentation!

Magensa Services Status
feedback@magtek.com