Reader Management Services

The Reader Management System (RMS) is MagTek's cloud service for remotely managing deployed card readers. From a single console — or through the RMS API — you can monitor device status and health, push configuration and key updates, and keep firmware current across an entire fleet, without handling each device in person. RMS is how you operate MagTek readers in the field at scale, after they're deployed.

Applies to: RMS-supported MagTek readers.

What you can do with RMS

• Monitor your fleet — device status, health, and inventory across all your deployed readers.

• Manage configuration — push settings and configuration to devices remotely.

• Rotate keys and update firmware — keep devices current and compliant without physical access.

• Automate with the API — integrate RMS into your own systems through its REST API.

RMS Support

Reference Section	Information Available
RMS Gen II Installation & Operation Manual	Manual for the Reader Configuration Gen II Program, an application designed to leverage the MagTek RS3 web services, for secure key injection and device configuration of DynaFlex family devices.
Linux Sample Code Manual	Instructions to use the RMS Sample Code. Combining MagTek Linux SDK and web API calls to the Reader Management System (RMS) web service
Original Support Page	Everything else you need to support your Reader Management System
RMS Videos	Videos on RMS setup and installation along with apps available for the system.

Need More Help

Need Help?

For additional support, please contact MagTek Support:

Technical Support:

• 📧 Email: [e-mail]

• 📞 Phone: [phone] (US)

• 🕐 Hours: Monday-Friday, 5:30 AM - 5:00 PM PST

Online Resources:

• 🌐 Support Portal: developer.magtek.com

Documentation Feedback:

Help us improve this documentation! [e-mail]