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DynaFlex II Go

This compliance documentation page provides the essential security and inspection guides required to ensure the physical integrity of DynaFlex II Go secure card readers before and after deployment.

Applies to: DynaFlex II Go

Documents

Reference Section

Information Available

A manual that outlines the step-by-step procedures for visually inspecting the DynaFlex II Go's hardware label, physical appearance, and tamper indicators to verify its authenticity and security before use.

A guide that details how to examine the device's secure packaging for signs of tampering during storage or transit, helping to ensure the reader has not been compromised before deployment.

PCI PTS POI Security Policy

This document addresses the proper use of the DynaFlex II Go family of secure card readers (SCR) in a secure manner.

For more help

Need Help?

For additional support, please contact MagTek Support:

Technical Support:

  • 📧 Email: support@magtek.com

  • 📞 Phone: 1-800-788-6835 (US) | +1-562-546-6616 (International)

  • 🕐 Hours: Monday-Friday, 6:00 AM - 5:00 PM PST

Online Resources:

  • 🌐 Official Site:

  • 💬 Developer Forum:

Documentation Feedback:

Help us improve this documentation!

Device Inspection Document
Package Inspection Document, Without Stand
https://www.magtek.com
https://forum.magtek.com

Purpose

This document addresses the proper use of the DynaFlex II Go family of secure card readers (SCR) in a secure manner. This includes information about key-management responsibilities, administrative responsibilities, device functionality, identification, and environmental requirements.

The use of this secure card reader in any method not described in this security policy will invalidate the PCI PTS POI v6.2 approval of the device.

Throughout this document:

  • DynaFlex II Go products refers to all products in the DynaFlex II Go product family, including DynaFlex II Go models equipped with a barcode reader (BCR) and Bluetooth LE connectivity.

Need Help?

For additional support, please contact MagTek Support:

Technical Support:

  • 📧 Email:

📞 Phone: 1-562-546-6800 (US)

  • 🕐 Hours: Monday-Friday, 5:30 AM - 5:00 PM PST

  • Online Resources:

    • 🌐 Support Portal: developer.magtek.com

    Documentation Feedback:

    Help us improve this documentation! feedback@magtek.com

    support@magtek.com

    PCI PTS POI Security Policy

    This document addresses the proper use of the DynaFlex II Go family of secure card readers (SCR) in a secure manner. This includes information about key-management responsibilities, administrative responsibilities, device functionality, identification, and environmental requirements.

    Policy Document ToC

    Reference Section

    Information Available

    Addresses the proper use of the DynaFlex II Go family of secure card readers (SCR) in a secure manner.

    Installation and User Guidance

    Initial Inspection

    After receiving the device, the customer should visually inspect the product as follows:

    • Inspect the label found on the bottom of the device (see section 2.3.1 Hardware Identification) and make sure the label is not missing, obscured, or modified.

    • Check the PCI Hardware Identifier on the device label and make sure it matches the Hardware # listed for the device on the PCI web site for Approved Devices. Go to the PCI compliance web page and search for MagTek, and find the product name, DynaFlex II Go. Compare the Hardware ID and Firmware ID: https://www.pcisecuritystandards.org/assessors_and_solutions/pin_transaction_devices

    Note: Firmware ID is accessible by connecting DynaFlex II Go to a host device via USB or Bluetooth LE, using the latest software provided by MagTek (see section 2.3.2 Firmware Identification).

    • Check the Device serial number (SN) and make sure it matches with labels on shipping materials and documentation.

    • Visually inspect the device, per D998200593 DynaFlex II Go, Device Inspection Document, which is included in the package with each device. See section 4.1 Periodic Inspection for more information regarding visual inspection of the device.

    • Follow the steps in section 2.3.2 to view the PCI firmware versions installed on the device. Make sure this matches one of the Firmware # values listed on the PCI web site for DynaFlex II Go. Note that in PCI listings, lowercase “x” is a wildcard meaning ‘any single character.’

    Connect the device to a USB host for control and power (if battery power is not sufficient). DynaFlex II Go products are designed to provide flexible mounting options such as:

    • External clip

    • Embedded lanyard

    The specified environmental conditions to operate and store the device are:

    • Operating temperature range: 0°C to 35°C / 5% to 90% RH

    • Storage temperature range: -20°C to 45°C / 5% to 90% RH

    For safety, battery charging is disabled when the device is outside the recommended operating temperature range.

    The security of the reader is not compromised by altering the environmental conditions outside the stated operating ranges above. Any temperature or operating voltage outside the values in the table below will trigger environmental security protections, resulting in a tamper condition. The device will need to be returned to the factory for inspection before this condition can be cleared.

    DynaFlex II Go products support a USB interface using the USB-HID protocol, and a Bluetooth LE interface. Transactions, configuration, firmware updates, and key injection can all be performed using these interface types. Use of any method not listed in this security policy will invalidate the device’s PCI PTS approval.

    The device requires Bluetooth LE hosts to use version 4.2 or higher and use LE Security Mode 1 Level 4 (Secure Connections) only. “Just Works” cannot be used at any time. The device does not support or allow for the use of insecure communication options such as, but not limited to, LE Security Mode 2, and levels 1, 2, and 3 of LE Security Mode 1 and the “Just Works” secure pairing option of Security Mode 1.

    DynaFlex II Go products ship from the factory fully secure. The devices have no configuration settings that require modification by the user to meet PCI security requirements.

    Document Changlog

    REGISTERED TO ISO 9001:2015

    Copyright © 2006 - 2024 MagTek, Inc.MagTek® is a registered trademark of MagTek, Inc.MagnePrint® is a registered trademark of MagTek, Inc.MagneSafe® is a registered trademark of MagTek, Inc.Magensa™ is a trademark of MagTek, Inc.AAMVA™ is a trademark of AAMVA.American Express® and EXPRESSPAY FROM AMERICAN EXPRESS® are registered trademarks of American Express Marketing & Development Corp.Apple Pay® is a registered trademark to Apple Inc.D-PAYMENT APPLICATION SPECIFICATION® is a registered trademark to Discover Financial Services CORPORATIONMasterCard® is a registered trademark and PayPass™ and Tap & Go™ are trademarks of MasterCard International Incorporated.Visa® and Visa payWave® are registered trademarks of Visa International Service Association.ANSI®, the ANSI logo, and numerous other identifiers containing "ANSI" are registered trademarks, service marks, and accreditation marks of the American National Standards Institute (ANSI).ISO® is a registered trademark of the International Organization for Standardization.PCI Security Standards Council® is a registered trademark of the PCI Security Standards Council, LLC.EMV® is a registered trademark in the U.S. and other countries and an unregistered trademark elsewhere. The EMV trademark is owned by EMVCo, LLC. The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC.UL™ and the UL logo are trademarks of UL LLC.All other system names and product names are the property of their respective owners.

    Device Inspection Document

    DynaFlex II Go is a secure card reader authenticator in a small form factor that is ready to accept tap, swipe, and dip payments in a wide variety of retail environments. The small form factor is ready for countertop and mobile devices with USB or Bluetooth® LE connection. Start accepting mobile wallets including Samsung® Pay, Google® Pay and Apple® Pay via NFC Contactless or accept card payments via EMV® Contactless, EMV Contact Chip, and magnetic stripe.

    Check the overall form factor for signs of attempted entry or tampering. The form factor is a smooth shell. The seam between the top and bottom shells are molded together. There are no additional electronics or wires. Any breaks in the plastic, scuffs, or damage could be signs of physical tampering and should be reported. Look for any added components, size, or weight: Dimensions: 2.76 in.x2.57 in.x0.79 in. (70.10mm x 65.3mm x20.1mm) DynaFlex II Go (w/BCR and Bluetooth LE): 92 grams, DynaFlex II Go (with Bluetooth LE): 90 grams.

    Top of Device: This is the location of the EMV Chip Card insert position and magstripe swipe card reader slot.

    Payment Methods: Directional icons for magstripe, EMV chip insert, and contactless tap landing pad are printed on the device front.

    Security

    The device always encrypts account data from all three reader types using 112-bit TDEA, 128-bit AES, or 256-bit AES algorithms with X9.24 DUKPT key management. This device does not support any mechanisms such as whitelists or SRED disable that would allow the data to be sent out unencrypted.

    The device includes the following cryptographic algorithms:

    • AES

    • TDEA

    Sensor

    Low Threshold Value

    High Threshold Value

    Internal Voltage

    1.60V ± 0.055V

    3.775V ± 0.1V

    Temperature

    -45°C ± 15°C

    Installation

    Environmental Conditions

    Communications and Security Protocols

    Configuration Settings

    120°C ± 10°C

    102

    December 20, 2023

    Update Table 2‑3 - Main Firmware Version and Associated Variables, Table 2‑4 - Boot Firmware Version and Associated Variables, Table 2‑5 - Bluetooth LE Firmware Version and Associated Variables

    110

    October 28, 2024

    Update HW IDs in 2.3.1 Hardware Identification; Update FW IDs and Added new ID for main FW with newer EMV Kernels in 2.3.2Firmware Identification

    120

    April 1, 2026

    Update Table 2-1 PCI Hardware Identifier, 2-2 Hardware Versions with Description of Associated Variables and associated screen shots

    Rev Number

    Date

    Notes

    100

    October 25, 2023

    Initial Release

    101

    November 21, 2023

    Table 0‑1 - Revisions

    Update 3.4 Communications and Security Protocols with Bluetooth LE Secure Connections content , Update 4.4 Passwords and Certificates with Bluetooth LE Pass Key content.

    Chip Card Insertion Slot: The card slot for the EMV Contact Chip reader is a smooth, unobstructed path. Other than the contact points that read the chip there are no electronics, mechanics, or wires in the path.

    Swipe Path: The swipe path is smooth. The only moving part is the spring-mounted read head that depresses into the device as the card’s magnetic stripe makes contact with the read head. There are no mechanics, electronics, or wires in the swipe path.

    Front Face Contactless Landing Zone: The Contactless landing zone is a smooth front cover with no moving parts and only the contactless symbol in the landing zone. Contactless indicator mark orientation may vary depending on installation.

    Front Face (BCR ONLY) Barcode Reader: In barcode reader models (BCR), a barcode reader is along the right-facing side of the reader with a QR Code icon and directional arrow.

    Front Face LED Feedback: There are four LED lights. These provide signals to the user. See installation and operation manual for complete LED signaling.

    Front Face Devices Without Barcode Reader: These devices will have no lens or barcode icons.

    Right-facing Side of Device Pushbutton: There is a tactile button with no other extraneous parts.

    Bottom of Device USB-C Cable: There is a USB-C receptacle on bottom of the device. The USB-C cable is provided to power and charge. Ensure there are no extraneous cables. (Cable not shown to scale.)

    Back Side of Device Product Label: The product label is located on the underside of the device. The Serial Number, Rev, Date, Part number (PN), and Hardware PN (HW) are listed as appropriate.

    Back Side of Device Certificate Logos: Imprints in the plastic form factor of certification logos and patent information are listed.

    To check for PCI Validation check the Hardware and Firmware ID. Hardware ID is printed on the label. The Firmware ID is accessible via the device. Go to the PCI compliance web page and search for MagTek, and find the product name, DynaFlex II Go. Compare the Hardware ID and Firmware ID: https://www.pcisecuritystandards.org/assessors_and_solutions/ pin_transaction_devices

    As part of your inspection, include the following for your device inspection audit:

    • Be certain to have a list of the devices and include the details listed on the product label.

    • It may be helpful to take photos of the front, back, and sides of each device.

    Be certain to check device part numbers, serial numbers, and IDs and check physical connections. Use the chart below as a checklist to inspect the device for signs of tampering.

    Are there signs of tampering:

    Signs of tampering

    Site Inspection

    YES

    NO

    Form Factor - check overall form factor

    FCC INFORMATION

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

    CANADIAN DECLARATION OF CONFORMITY

    This digital apparatus does not exceed the Class B limits for radio noise from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

    Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

    This Class B digital apparatus complies with Canadian ICES-003.

    Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

    INDUSTRY CANADA (IC) RSS

    This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

    Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) L’appareil ne doit pas produire de brouillage, et (2) L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

    CUR/UR

    This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

    CE STANDARDS

    Testing for compliance with CE requirements was performed by an independent laboratory. The unit under test was found compliant with standards established for Class B devices.

    EU STATEMENT

    Hereby, MagTek Inc. declares that the radio equipment types Wideband Transmission System (802.11 wireless and Bluetooth® Low Energy), and Non-Specific Short Range Device (contactless) are in compliance with Directive 2014/53/EU. The full text of the EU declarations of conformity is available at the following Internet addresses: https://www.magtek.com/content/documentationfiles/d998200650.pdf

    Safety

    This product has been tested to IEC 62368-1 -Audio/Video, information and communication technology equipment - Part 1: General Requirements plus U.S., Canadian, Australian & New Zealand National Deviations by an ISO 17025 Accredited Testing Laboratory.

    ROHS STATEMENT

    When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE) Reduction of Hazardous Substances (RoHS) Directive (EU) 2015/863 amending Annex II to Directive 2011/65/EU. The marking is clearly recognizable, either as written words like “Pb-free,” “lead-free,” or as another clear symbol ( Pb ).

    PCI STATEMENT

    PCI Security Standards Council, LLC (“PCI SSC”) has approved this PIN Transaction Security Device to be in compliance with PCI SSC’s PIN Security Requirements.

    When granted, PCI SSC approval is provided by PCI SSC to ensure certain security and operational characteristics important to the achievement of PCI SSC’s goals, but PCI SSC approval does not under any circumstances include any endorsement or warranty regarding the functionality, quality or performance of any particular product or service. PCI SSC does not warrant any products or services provided by third parties. PCI SSC approval does not under any circumstances include or imply any product warranties from PCI SSC, including, without limitation, any implied warranties of merchantability, fitness for purpose, or non-infringement, all of which are expressly disclaimed by PCI SSC. All rights and remedies regarding products and services which have received PCI SSC approval shall be provided by the party providing such products or services, and not by PCI SSC.

    UKCA STATEMENT

    Hereby, MagTek Inc. declares that the radio equipment types Wideband Transmission System (Wireless LAN and Bluetooth Low Energy), and Non-Specific Short Range Device (contactless) are in compliance with Radio Equipment Regulations 2017 Directive S.I.2017:1206. The full text of the UKCA declarations of conformity is available at the following Internet addresses: https://www.magtek.com/content/documentationfiles/d998200651.pdf

    Overall Form Factor

    Additional Details and Checklist

    PCI Device Validation

    Notice: If there is forced entry, the security switches built into the electronics will be tripped. If they are tripped the sensitive data such as encryption keys and certificates are cleared as part of security measures mandated by PCI and the device will not be available to make transactions.

    If the security switches have been tripped, DynaFlex II Go Products cannot be repaired in the field and must go back to the factory for repair. Follow return material authorization (RMA) procedures. User must report all signs of tampering as per standard protocol.

    Compliance

    Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

    • Reorient or relocate the receiving antenna.

    Notice: If there is forced entry, the security switches built into the electronics will be tripped. If they are tripped the sensitive data such as encryption keys and certificates are cleared as part of security measures mandated by PCI and the device will not be available to make transactions. If the security switches have been tripped, DynaFlex II Go Products cannot be repaired in the field and must go back to the factory for repair. Follow return material authorization (RMA) procedures. User must report all signs of tampering as per standard protocol.

    CAUTION: Changes or modifications not expressly approved by MagTek could void the user’s authority to operate this equipment.

    Need Help?

    For additional support, please contact MagTek Support:

    Technical Support:

    • 📧 Email:

    RSA

  • ECDSA (P256 and P521 curves)

  • SHA-256

  • The device implements the original AES/TDEA DUKPT as its only key management method. Use of any other method will invalidate PCI approval. DUKPT derives a new unique key for every transaction. For more details, see ANS X9.24 Part 3:2017.

    Key Name

    Size

    Algorithm

    Purpose

    Transport Keys

    32 bytes

    AES X9.143 KBPKs

    Key Injection

    The device does not support manual or plaintext cryptographic key entry. Only specialized tools, compliant with key management requirements and cryptographic methods, specifically ANSI X9.143, can be used for key loading. Use of any other methods will invalidate PCI approval.

    Keys should be replaced with new keys whenever the original key is known or suspected to have been compromised, and whenever the time deemed feasible to determine the key by exhaustive attack has elapsed, as defined in NIST SP 800-57-1.

    Account Data Protection

    Algorithms Supported

    Key Management

    Table - DynaFlex II Go Product Keys

    Key Loading

    Key Replacement

    General Description

    Name, appearence, and Identification

    Installation & User Guidance

    Inspection, installation, environmental conditions, security protocols, configuration settings.

    Operation & Maintenance

    Inspection, self-test, roles & responsibilities, Password & Certificates, Tamper Response, Patching & Updating, Decommissioning

    Security

    Account data protection, algorithms supported, Key Management, key loading, key replacement.

    Appendix A: References

    Acronyms

    Document Changelog

    Versions of this document

    For more help

    Need Help?

    For additional support, please contact MagTek Support:

    Technical Support:

    • 📧 Email: support@magtek.com

    • 📞 Phone: 1-562-546-6800 (US)

    • 🕐 Hours: Monday-Friday, 5:30 AM - 5:00 PM PST

    Online Resources:

    • 🌐 Support Portal: developer.magtek.com

    Documentation Feedback:

    Help us improve this documentation!

    Purpose

    Acronyms

    Acronym

    Definition

    AES

    Advanced Encryption Standard

    BCR

    Barcode Reader

    Account Data Key

    16 bytes for TDEA and AES-128

    32 bytes for AES-256

    AES and TDEA DUKPT (ANS X9.24-3)

    Encrypt and MAC Account Data

    Firmware Protection Key

    64 bytes for

    ECDSA Curve P-256

    ECDSA and SHA-256

    Checks integrity and authenticity of firmware

    EMV CA Public keys

    Varies per issuer

    RSA

    Authenticate card data and keys

    CTLS

    Contactless

    DES

    Data Encryption Standard

    DUKPT

    Derived Unique Key Per Transaction

    ECC

    Elliptic-Curve Cryptography

    ICCR

    Integrated Circuit Card Reader

    MAC

    In cryptography: Message Authentication Code

    In networking: Media Access Control [address]

    MSR

    Magnetic Stripe Reader

    NFC

    Near Field Communication

    POI

    Point Of Interaction

    S/N

    Serial Number

    SCRA

    Secure Card Reader Authenticator

    SHA

    Secure Hash Algorithm

    SRED

    Secure Reading and Exchange of Data

    TDEA

    Triple Data Encryption Algorithm

    USB

    Universal Serial Bus

    USB HID

    USB Human Interface Device

    feedback@magtek.com

    Increase the separation between the equipment and receiver.

  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

  • Consult the dealer or an experienced radio/TV technician for help.

  • 📞 Phone: 1-562-546-6800 (US)

  • 🕐 Hours: Monday-Friday, 5:30 AM - 5:00 PM PST

  • Online Resources:

    • 🌐 Support Portal: developer.magtek.com

    Documentation Feedback:

    Help us improve this documentation!

    Front

    4 LEDs

    EMV/NFC Contactless landing zone

    Barcode reader (BCR models only)

    Printing and icons

    Overall form factor

    Sides and Top

    Magnetic stripe swipe path

    EMV contact card slot

    Form factor

    Right Facing Side: Push Button

    Bottom Side: USB-C port

    Cables and charging cradle

    USB-C cable and port

    Back

    Certificate logos imprinted

    Form factor

    Cable connection

    Pushbutton

    Labels

    support@magtek.com
    feedback@magtek.com

    Appendix A References

    The following documents may be used to provide additional details about the device and this security policy:

    • DynaFlex II Go Installation and Operation Manual

    • DynaFlex II Go Programmer’s Manual (COMMANDS)

    • DynaFlex II Go Device Inspection Document

    • DynaFlex II Go Package Inspection Document

    • NIST SP 800-57-1 Recommendation for Key Management

    • ANS X9.24 Part 3:2017, Retail Financial Services Symmetric Key Management, Part 3: Derived Unique Key Per Transaction Using Symmetric Techniques

    • X9 TR-31:2010, Interoperable Secure Key Exchange Key Block Specification for Symmetric Algorithms

    Package Inspection Document, Without Stand

    DynaFlex II Go products are PCI PTS v6.x SCR, certified. The packaging is designed to be tamper evident and the closure uses security tape. Any attempt to open the package shows signs of tampering. This document explains how to detect tampering.

    Overall Form Factor

    The basic form factor of the package is a folded white cardboard box with a cardboard insert where the device is nestled into Korrvu plastic wrap packaging. There are no rips or added materials on the package other than product and Lot labels. The package only has one color ink printed on the package: black. The box is made with corrugated white cardboard.

    Back of Package

    Certification Compliance Logos: Industry certification logos showing compliance are printed on the back of the package as shown. Manufacturer address is shown.

    Front Cover of Package

    The front cover of the package lists the product name, MagneSafe Security information, PCI revision information, product read capability icons, QR Codes, and description.

    Left Side of Package

    On the left side of the package is printed a list of the package contents and the product label is adhered.

    The right side of the package shows the storage requirements and CAUTION content.

    The front of the package lists the product name, category, PCI certification, and Security Tape.

    Security tape wraps onto the bottom of the package from the front flap of the package.

    Adhered

    Here security tape is applied and secured. Wrapping front to bottom of package.

    Tape

    Tape is removed VOID and OPENED appear on tape.

    Package

    Security tape wraps onto the bottom of the package from the front flap of the package.

    Bottom

    Security Tape: The Security Tape wraps from the front flap to the bottom of the package. Make certain there are no signs of tampering.

    Lot Label: The lot label is placed on the bottom of the box. Make certain there are no false labels added or tampering.

    Inside

    DynaFlex II Go products are nestled inside the package with Korrvu packaging that uses cling wrap to hold the device securely in place for transit. The cling wrap is attached to an insert that has thumb-hole cuts on either side to make it easier to remove from the outer packaging. The package includes the device, cable(s), device inspection document, and quick installation guide.

    To check for PCI Validation check the Hardware and Firmware ID. Hardware ID is printed on the label. The Firmware ID is accessible via the device. Go to the PCI compliance web page and search for MagTek, and find the product name, DynaFlex II Go. Compare the Hardware ID and Firmware ID: https://

    As part of your inspection, include the following for your device inspection audit:

    • Be certain to have a list of the devices and include the details listed on the product label.

    • It may be helpful to take photos of the front, back, and sides of each device.

    Be certain to check device part numbers, serial numbers, and IDs and check physical connections. Use the chart below as a checklist to inspect the device for signs of tampering.

    Front

    Check form factor

    Look for signs of tamper

    Check printing and no added labels

    Left, Right, and Back Sides

    Check form factor

    Look for signs of tamper

    Check printing and no added labels

    Check product label

    Front Flap

    Check Security Tape

    Look for signs of tamper

    Check printing and no added labels

    Check form factor

    Bottom

    Check Security Tape

    Look for signs of tamper

    Check printing

    Check form factor

    Check lot Label

    Are there signs of tampering:

    Signs of tampering

    YES

    NO

    Form Factor - check overall form factor

    Right Side of Package

    Front of Package

    Security Tape

    Additional Details and Checklist

    PCI Device Validation

    NOTICE: Follow RMA procedures. User should report all signs of tampering as per standard protocol.

    Need Help?

    For additional support, please contact MagTek Support:

    Technical Support:

    • 📧 Email: support@magtek.com

    • 📞 Phone: 1-562-546-6800 (US)

    • 🕐 Hours: Monday-Friday, 5:30 AM - 5:00 PM PST

    Online Resources:

    • 🌐 Support Portal: developer.magtek.com

    Documentation Feedback:

    Help us improve this documentation!

    www.pcisecuritystandards.org/assessors_and_solutions/pin_transaction_devices

    Operation and Maintenance

    The merchant or acquirer should daily check the appearance of secure card reader:

    • Inspect the appearance of secure card reader to make sure it is the right product.

    • Inspect whether the Swipe Path has an additional card reader or other inserted bugs, See Figure 4‑1, below.

    feedback@magtek.com
    Observe the Chip Card Insertion Slot to determine whether there are any wires or obstructions. See Figure 4‑1, below.
  • Inspect whether the product appearance has been changed.

  • Check if the firmware version is correct.

  • Power on the secure card reader and check that the firmware runs well, as the startup will inspect the hardware security, authenticity, and integrity of firmware. Only the leftmost LED should be on and blinking green

  • Figure 4‑1 - Chip Card Insertion Slot and Swipe Path Examples

    MagTek strongly recommends performing security inspections on a regular schedule. Additional information can be found in DynaFlex II Go, Device Inspection Document. If any problems are detected, stop using the device, set it aside in a secure location, and contact the manufacturer or your acquirer for further advice.

    DynaFlex II Go performs self-tests at power-up and after reset. By default, the device automatically resets and performs self-tests every 23 hours if it is configured to automatically reset 23 hours after booting, otherwise the device automatically resets and performs self-tests every 24 hours if it is configured to automatically reset at a specific time of day. No manual intervention by the operator is required. Self-tests include:

    • Checking the integrity and authenticity of the firmware and cryptographic keys.

    • Checking security mechanisms for signs of tampering.

    The secure card reader has no functionality that gives access to security-sensitive services based on roles. Such services are managed through dedicated tools, using cryptographic authentication.

    DynaFlex II Go products ship from the factory fully secure. There are no security default values that require modifications by the user to meet PCI security requirements, except the “Bluetooth LE passkey.” MagTek recommends one of two options:

    • Devices are ordered with the default passkey changed by MagTek during device configuration prior to shipping

    • The customer change the default passkey with a software utility that changes Property 1.2.2.3.1.9 Bluetooth LE Passkey described in DynaFlex II Go Programmer’s Manual (COMMANDS).

    If the device senses a physical or environmental attack, it erases all sensitive keys, and will have limited functionality. While powered on, the SCR indicates it is in a tampered state by flashing green LEDs 1,3, and 4 as depicted in Figure 4‑2 Tamper Response. If this occurs:

    • Remove the device from service immediately.

    • Store it securely for possible forensics investigation.

    • Contact the manufacturer for assistance. The device will likely need to be returned to the manufacturer for diagnosis and servicing.

    Figure 4 2 Tamper Response

    DynaFlex II Go products support file-based updates of the device’s core firmware (main firmware) and authorized commands for updating sensitive configuration. For optimal device security, MagTek recommends the latest versions of firmware should always be installed.

    Firmware updates are provided as files that have been signed by MagTek. The firmware files can be loaded locally through USB or Bluetooth LE connection by using update tools available from the MagTek web site. The device verifies each update is newer than the installed version, and cryptographically authenticates the file. If version checking or authentication fails, the device erases the update file and reports an error to the host.

    For help with updates to EMV configuration, contact Magensa Remote Services.

    Before DynaFlex II Go products are permanently removed from service, all the keys and sensitive data must be erased. One way to accomplish this is by temporarily removing the back cover, which forces a tamper response.

    If removal from service is only temporary, no action is required. All sensitive data will continue to be protected by the device’s physical and logical protection mechanisms.

    Periodic Inspection

    Self-Test

    Roles and Responsibilities

    Passwords and Certificates

    Tamper Response

    Patching and Updating

    Need Help?

    For additional support, please contact MagTek Support:

    Technical Support:

    • 📧 Email:

    Decommissioning

    📞 Phone: 1-562-546-6800 (US)

  • 🕐 Hours: Monday-Friday, 5:30 AM - 5:00 PM PST

  • Online Resources:

    • 🌐 Support Portal: developer.magtek.com

    Documentation Feedback:

    Help us improve this documentation!

    support@magtek.com
    feedback@magtek.com
    Submit feedback

    General Description

    Product Name and Appearance

    The front view of all DynaFlex II Go models (with and without BCR), are shown in Figure 2‑1 below. The back view of all DynaFlex II Go devices are identical, as seen in Figure 2‑2.

    Figure 2 1 - DynaFlex II Go and DynaFlex II Go with BCR Front View

    Figure 2 2 – Back View of all DynaFlex II Go Models

    Product Type

    All DynaFlex II Go products include USB communications, a magnetic stripe reader (MSR), a contact chip card reader (ICCR), a contactless card reader (CTLS), and may also be purchased with an embedded barcode reader (BCR) and Bluetooth LE connectivity.

    DynaFlex II Go models can be used as desktop or handheld devices. They are approved as a secure card reader (SCR) under PCI PTS POI v6.2 requirements.

    Usage in any other environment will invalidate the approval.

    Identification

    Hardware Identification

    To find important product identification, look on the printed product label on the back face of the device as shown in Figure 2‑3 below.

    Figure 2 3 - DynaFlex II Go Device Label Location

    The product label includes the following elements of device identification information, indicated by the numbered callouts in Figure 2‑4 and Figure 2‑5.

    1. Product Name

    2. PCI Hardware Identifier (“HW”)

    Figure 2 4 - DynaFlex II Go Device Label

    Figure 2 5 DynaFlex II Go with Bluetooth LE Device Label

    The label also contains other supporting information about the device.

    All DynaFlex II Go product family hardware configurations are listed in Table 2‑1 below. The device utilizes two interface types, USB and Bluetooth LE. Use of any interface other than USB or Bluetooth LE will invalidate PCI approval.

    The most recent firmware versions for DynaFlex II Go products are 1000009446-AB0-PCI for the secure bootloader (Boot1 FW), 1000009421-AC0-PCI and 1000009714-AC0-PCI for the core firmware (Main FW), and 1000009327-AB0-PCI for the Bluetooth LE Firmware Version. The X in firmware versions indicates minor non-security related changes. The secure bootloader firmware version also covers the initial bootloader (Boot0) permanently programmed into the device. Any changes to either Boot0 or Boot1 will result in a change to the Boot1 FW version that is visible to the user, reported by the device, and listed on the PCI Approved Devices website.

    All device identification information, including firmware versions and PCI Hardware ID, is accessible by connecting DynaFlex II Go to a host device via USB or Bluetooth LE, using the latest software provided by MagTek, as seen in Figure 2‑6 - Device Information Screen.

    The host user can also can retrieve device information at any time using Command 0xD101 Get Property as described in DynaFlex II Go Programmer’s Manual (COMMANDS).

    42PCI50B0BB0

    DynaFlex II Go, PCI, BCR, BLACK, BLUETOOTH LE

    42PCI30U0BC0

    DynaFlex II Go, PCI, BLACK

    42PCI50U0BC0

    DynaFlex II Go, PCI, BCR, BLACK

    42PCI30B0BC0

    DynaFlex II Go, PCI, BLACK, BLUETOOTH LE

    42PCI50B0BC0

    DynaFlex II Go, PCI, BCR, BLACK, BLUETOOTH LE

    42PCI30U0BD0

    DynaFlex II Go, PCI, BLACK

    42PCI50U0BD0

    DynaFlex II Go, PCI, BCR, BLACK

    42PCI30B0BD0

    DynaFlex II Go, PCI, BLACK, BLUETOOTH LE

    42PCI50B0BD0

    DynaFlex II Go, PCI, BCR, BLACK, BLUETOOTH LE

    10

    11

    12

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    3

    0

    U

    0

    B

    B

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    5

    0

    U

    0

    B

    B

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    3

    0

    B

    0

    B

    B

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    5

    0

    B

    0

    B

    B

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    3

    0

    U

    0

    B

    C

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    5

    0

    U

    0

    B

    C

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    3

    0

    B

    0

    B

    C

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    5

    0

    B

    0

    B

    C

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    3

    0

    U

    0

    B

    D

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    5

    0

    U

    0

    B

    D

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    3

    0

    B

    0

    B

    D

    PCI Hardware ID Number

    4

    2

    P

    C

    I

    5

    0

    B

    0

    B

    D

    6

    Front options

    3 = Standard

    5 = includes Barcode Reader

    7

    Option RFU (Reserved for Future Use)

    RFU 0 = as Certified

    8

    Interface Options

    U = USB only

    B = USB + Bluetooth LE

    9

    Option RFU (Reserved for Future Use)

    RFU 0 = as Certified

    10

    Cover Color:

    B = Black

    11

    Version

    B and C and D = as Certified

    12

    minor fixes not adding functionality or related to security (e.g., change component value for antenna matching):

    0 = as certified

    9

    10

    11

    12

    13

    14

    15

    16

    17

    18

    1

    0

    0

    0

    0

    0

    9

    4

    2

    1

    -

    1

    0

    0

    0

    0

    0

    9

    4

    1

    1

    -

    1

    0

    0

    0

    0

    0

    9

    4

    2

    1

    -

    1

    0

    0

    0

    0

    0

    9

    7

    1

    4

    -

    1

    0

    0

    0

    0

    0

    9

    7

    1

    4

    -

    1

    0

    0

    0

    0

    0

    9

    4

    2

    1

    -

    1

    0

    0

    0

    0

    0

    9

    7

    1

    4

    -

    14

    Minor revisions, bug fixes

    16-18

    PCI = PCI version of firmware

    9

    10

    11

    12

    13

    14

    15

    16

    17

    18

    1

    0

    0

    0

    0

    0

    9

    4

    4

    6

    -

    A

    14

    Minor revisions, bug fixes

    16-18

    PCI = PCI version of firmware

    9

    10

    11

    12

    13

    14

    15

    16

    17

    18

    1

    0

    0

    0

    0

    0

    9

    3

    2

    7

    -

    A

    14

    Minor revisions, bug fixes

    16-18

    PCI = PCI version of firmware

    PCI ID Tag

    Configuration Description

    42PCI30U0BB0

    DynaFlex II Go, PCI, BLACK

    42PCI50U0BB0

    DynaFlex II Go, PCI, BCR, BLACK

    42PCI30B0BB0

    DynaFlex II Go, PCI, BLACK, BLUETOOTH LE

    PCI Hardware ID Number

    1

    2

    3

    4

    5

    6

    7

    8

    Fixed Position

    Variable “X” Position

    Description of Fixed or Variable “X” in the Selection Position

    1-2

    42 = DynaFlex II Go

    3-5

    Firmware Number

    1

    2

    3

    4

    5

    6

    7

    Fixed Position

    Variable “x”

    Position

    Description of Fixed or Variable “x” in the Selected Position

    1-10

    1000009421, 1000009714 = DynaFlex II Go Main firmware part number

    12-13

    Firmware Number

    1

    2

    3

    4

    5

    6

    7

    Fixed Position

    Variable

    “x” Position

    Description of Fixed or Variable “x” in the Selected Position

    1-10

    1000009446 = DynaFlex II Go Boot firmware part number

    12-13

    Firmware Number

    1

    2

    3

    4

    5

    6

    7

    Fixed Position

    Variable

    “x” Position

    Description of Fixed or Variable “x” in the Selected Position

    1-10

    1000009327 = DynaFlex II Go Bluetooth LE firmware part number

    12-13

    Table - PCI Hardware Identifier

    Table – Hardware Versions with Description of Associated Variables

    Firmware Identification

    Table - Main Firmware Version and Associated Variables

    Table - Main FW

    Table - Boot Firmware Version and Associated Variables

    Boot FW

    Table - Bluetooth LE Firmware Version and Associated Variables

    Table - Bluetooth LE FW

    9

    PCI = PCI Hardware

    8

    1000009421 - AA, AB, and AC = Certified Version

    1000009714 - AB and AC = Certified Version

    8

    AA = Certified Version

    8

    AA = Certified Version

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    A

    A

    X

    -

    P

    C

    I

    A

    B

    X

    -

    P

    C

    I

    A

    C

    X

    -

    P

    C

    I

    A

    B

    X

    -

    P

    C

    I

    A

    C

    X

    -

    P

    C

    I

    A

    C

    x

    -

    P

    C

    I

    A

    C

    X

    -

    P

    C

    I

    A

    x

    -

    P

    C

    I

    A

    x

    -

    P

    C

    I