> For the complete documentation index, see [llms.txt](https://developer.magtek.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.magtek.com/downloads-compliance-and-marketing-materials/downloads-compliance-and-marketing-materials.md).

# Downloads, Compliance, & Marketing Materials

**Downloads, Compliance, & Marketing Materials** is where you get the files and formal documentation and product brochures for MagTek devices — firmware images, PCI security policies and certifications, and product marketing materials. It's the home for the artifacts you download for a specific device, kept out of the developer path so the guides and reference stay focused on integration. Product hubs link here for their device-specific files.

### In This Section

<table data-header-hidden><thead><tr><th valign="middle"></th><th></th></tr></thead><tbody><tr><td valign="middle"><strong>Reference Section</strong></td><td><strong>Information Available</strong></td></tr><tr><td valign="middle"><a href="/pages/Y7Mbm02AHNYWf4zlqJ5F"><mark style="color:red;"><strong>Compliance/Security</strong></mark></a></td><td>This section contains universal compliance documents as well as compliance and security documentation for specific products.</td></tr><tr><td valign="middle"><a href="/pages/s9a5RcetLEOksuGX9TO3"><mark style="color:red;"><strong>Firmware</strong></mark></a></td><td>Firmware images and the firmware update utility.</td></tr><tr><td valign="middle"><a href="/pages/svIbC6J1LZSJBerIqYI4"><mark style="color:red;"><strong>Device Manuals (Product-specific)</strong></mark></a></td><td>Find documentation and instructions for product-specific functions including installation and operational manuals. </td></tr><tr><td valign="middle"><a href="/pages/35l0G4Dr2WXsO1HyMEDR"><mark style="color:red;"><strong>Marketing Materials &#x26; Product Catalogs</strong></mark></a></td><td>Brochures, data sheets, and catalogs.</td></tr></tbody></table>

{% hint style="info" %}
**Need Help?**

For additional support, please contact MagTek Support:

**Technical Support:**

* 📧 **Email:** <support@magtek.com>
* 📞 **Phone:** 1-800-788-6835 (US) | +1-562-546-6616 (International)
* 🕐 **Hours:** Monday-Friday, 6:00 AM - 5:00 PM PST

**Online Resources:**

* 🌐 **Support Portal:** <https://www.magtek.com/support>
* 📚 **Knowledge Base:** [https://support.magtek.com](https://support.magtek.com/)
* 💬 **Developer Forum:** [https://forum.magtek.com](https://forum.magtek.com/)

**Documentation Feedback:**

Help us improve this documentation! [Submit feedback](broken://pages/5314c528980689961380bea0044c1256aaeb39bc)
{% endhint %}


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