> For the complete documentation index, see [llms.txt](https://developer.magtek.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.magtek.com/programmers-resources/programmers-resources.md).

# Programmer's Resources

Welcome to the Programmer's Resource hub. this is where you can find programming information, code samples, and user documentation that can be used across the entire line of MagTek products. Resources include information on the **Reader Management System,** MagTek's cloud‑based platform for remotely managing fleets of MagTek payment devices. RMS enables merchants, ISVs, and integrators to monitor device health, push firmware updates, manage EMV configuration files, and perform diagnostics. **Universal SDK Programmer's Manuals** provides instructions for software developers on creating software solutions under different software platforms. **Coding Resources** include apps, demo and source code, and examples that will help you develop solutiuons with MagTek products.

#### Reader Management System Documentation

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><a href="https://developer.magtek.com/programmers-resources/programmers-resources/getting-started-with-magteks-ai-search"><mark style="color:$primary;"><strong>Using AI Search on This Site</strong></mark> </a></td><td><em>Help with the best ways to search information on the MagTek developer support site.</em></td></tr><tr><td><mark style="color:$primary;"><strong>RMS Resources</strong></mark></td><td><em>The RMS support section contains product brochures, data sheets, programmer's manuals and API reference guides for integrating RMS into your own management console, software downloads and SDK components, installation and configuration guides.</em></td></tr></tbody></table>

{% hint style="info" %}
**Need Help?**

For additional support, please contact MagTek Support:

**Technical Support:**

* 📧 **Email:** <support@magtek.com>
* 📞 **Phone:** 1-800-788-6835 (US) | +1-562-546-6616 (International)
* 🕐 **Hours:** Monday-Friday, 6:00 AM - 5:00 PM PST

**Online Resources:**

* 🌐 **Support Portal:** <https://www.magtek.com/support>
* 📚 **Knowledge Base:** [https://support.magtek.com](https://support.magtek.com/)
* 💬 **Developer Forum:** [https://forum.magtek.com](https://forum.magtek.com/)

**Documentation Feedback:**

Help us improve this documentation! [Submit feedback](broken://pages/5314c528980689961380bea0044c1256aaeb39bc)
{% endhint %}


---

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