# Installation and Operation Manual

<figure><img src="/files/9vPZJnr3YoUBQQCfjL2c" alt=""><figcaption></figcaption></figure>

<table data-header-hidden><thead><tr><th valign="top"></th></tr></thead><tbody><tr><td valign="top"> REGISTERED TO ISO 9001:2015</td></tr></tbody></table>

Copyright © 2006 - 2021 MagTek, Inc. Printed in the United States of America

INFORMATION IN THIS PUBLICATION IS SUBJECT TO CHANGE WITHOUT NOTICE AND MAY CONTAIN TECHNICAL INACCURACIES OR GRAPHICAL DISCREPANCIES. CHANGES OR IMPROVEMENTS MADE TO THIS PRODUCT WILL BE UPDATED IN THE NEXT PUBLICATION RELEASE. NO PART OF THIS DOCUMENT MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR MECHANICAL, FOR ANY PURPOSE, WITHOUT THE EXPRESS WRITTEN PERMISSION OF MAGTEK, INC.

MagTek® is a registered trademark of MagTek, Inc. MagnePrint® is a registered trademark of MagTek, Inc. MagneSafe® is a registered trademark of MagTek, Inc. Magensa™ is a trademark of MagTek, Inc.

MAS-CON® is a registered trademark of Pancon Corporation. AAMVA™ is a trademark of AAMVA.

MasterCard® is a registered trademark of MasterCard International Incorporated.

ANSI®, the ANSI logo, and numerous other identifiers containing "ANSI" are registered trademarks, service marks, and accreditation marks of the American National Standards Institute (ANSI).

ISO® is a registered trademark of the International Organization for Standardization.

PCI Security Standards Council® is a registered trademark of the PCI Security Standards Council, LLC. EMVCo™ and EMV™ are trademarks of EMVCo and its licensors.

UL™ and the UL logo are trademarks of UL LLC.

All other system names and product names are the property of their respective owners.

Table 0-1 - Revisions

<table data-header-hidden><thead><tr><th width="142.33331298828125" valign="top"></th><th width="144" valign="top"></th><th valign="top"></th></tr></thead><tbody><tr><td valign="top">Rev Number</td><td valign="top">Date</td><td valign="top">Notes</td></tr><tr><td valign="top">10</td><td valign="top">July 31, 2017</td><td valign="top">Initial release</td></tr><tr><td valign="top"><p> </p><p>20</p></td><td valign="top"><p> </p><p>Jan 11, 2018</p></td><td valign="top">Add LED detail to section 5.2; Add section 1.9 and section 7; Completely rewrite section 3; Remove USB Host Port [J2]; Misc. clarifications, corrections, quality improvements.</td></tr><tr><td valign="top"><p> </p><p>21</p></td><td valign="top"><p> </p><p>May 22, 2018</p></td><td valign="top">Add clarifying details about grounding in section 2.2; Provide detailed current requirement calculations in section 2.5, Misc. clarifications and corrections.</td></tr><tr><td valign="top"><p> </p><p> </p><p>22</p></td><td valign="top"><p> </p><p> </p><p>May 23, 2019</p></td><td valign="top">Table 5-1 clarify dismount and re-mount requires re-activation using a signed command; Add an introduction to section 4 Installation and new subsection about activation to clarify solution design requirements for install / uninstall security features; Misc. clarifications and corrections.</td></tr><tr><td valign="top">23</td><td valign="top">Mar 23, 2021</td><td valign="top">6.1 add information about debris clearing maintenance, reorder maintenance advice in order of importance.</td></tr><tr><td valign="top"><p> </p><p> </p><p>30</p></td><td valign="top"><p> </p><p> </p><p>Aug 26, 2021</p></td><td valign="top">1.8, 3.4, 3.5, 4, 4.1, 5.2, and whole section “About Pre-Activation, Activation, and Re-Activation” remove mention of dismount switches as a security function; 1.2, 3.1, 3.3, Appendix A remove mention of vertical mounting as a supported orientation; Misc. clarifications and corrections.</td></tr><tr><td valign="top">31</td><td valign="top">Sep 22, 2021</td><td valign="top">3.3 clarify horizontal orientation for optimum results; Misc. clarifications and corrections.</td></tr><tr><td valign="top">32</td><td valign="top">Oct 20, 2021</td><td valign="top">Update Software License Agreement, RoHS Statement.</td></tr><tr><td valign="top">33</td><td valign="top">June 6, 2022</td><td valign="top">Change EMV Contact chip insertions to 500K from 200K.</td></tr></tbody></table>

<p align="center">LIMITED WARRANTY</p>

MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with MagTek’s published specifications. This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser).

During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek will, at its option, repair or replace this product at no additional charge except as set forth below. Repair parts and replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced parts and products become the property of MagTek. This limited warranty does not include service to repair damage to the product resulting from accident, disaster, unreasonable use, misuse, abuse, negligence, or modification of the product not authorized by MagTek. MagTek reserves the right to examine the alleged defective goods to determine whether the warranty is applicable.

Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty for goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated without authorization by MagTek.

Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo Court, Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier, the customer agrees to insure the product or assume the risk of loss or damage in transit, to prepay shipping charges to the warranty service location, and to use the original shipping container or equivalent. MagTek will return the product, prepaid, via a three (3) day shipping service. A Return Material Authorization (“RMA”) number must accompany all returns. Buyers may obtain an RMA number by contacting MagTek Support Services at (888) 624-8350.

#### EACH BUYER UNDERSTANDS THAT THIS MAGTEK PRODUCT IS OFFERED AS-IS. MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

#### IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S SPECIFICATIONS, THE SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY, SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO THE BUYER FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE, SUCH PRODUCT, EVEN IF MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.

**LIMITATION ON LIABILITY**

EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY, MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF THIS PRODUCT.

MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY KIND WITH RESPECT TO THE PRODUCT, INCLUDING NEGLIGENCE ON ITS PART, TO THE CONTRACT PRICE FOR THE GOODS.

MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.

<p align="center">FCC WARNING STATEMENT</p>

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment to an outlet on a different circuit than the receiver.
* Consult the dealer or an experienced radio/TV technician for help.

<p align="center">FCC COMPLIANCE STATEMENT</p>

This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

<p align="center">CUR/UR</p>

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

<p align="center">CE STANDARDS</p>

Testing for compliance with CE requirements was performed by an independent laboratory. The unit under test was found compliant with standards established for Class B devices.

<p align="center">UL/CSA</p>

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

<p align="center">ROHS STATEMENT</p>

When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE) Reduction of Hazardous Substances (RoHS) Directive (EU) 2015/863 amending Annex II to Directive 2011/65/EU. The marking is clearly recognizable, either as written words like “Pb-free,” “lead-free,” or as another clear symbol ( ![PbFreeSym](data:image/png;base64,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) ).

<p align="center">SOFTWARE LICENSE AGREEMENT</p>

IMPORTANT: YOU SHOULD CAREFULLY READ ALL THE TERMS, CONDITIONS AND RESTRICTIONS OF THIS LICENSE AGREEMENT BEFORE INSTALLING THE SOFTWARE PACKAGE. YOUR INSTALLATION OF THE SOFTWARE PACKAGE PRESUMES YOUR ACCEPTANCE OF THE TERMS, CONDITIONS, AND RESTRICTIONS CONTAINED IN THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS, CONDITIONS, AND RESTRICTIONS, PROMPTLY RETURN THE SOFTWARE PACKAGE AND ASSOCIATED DOCUMENTATION TO THE ADDRESS IN THIS DOCUMENT, ATTENTION: CUSTOMER SUPPORT.

**TERMS, CONDITIONS, AND RESTRICTIONS**

MagTek, Incorporated (the "Licensor") owns and has the right to distribute the described software and documentation, collectively referred to as the "Software."

LICENSE: Licensor grants you (the "Licensee") the right to use the Software in conjunction with MagTek products. LICENSEE MAY NOT COPY, MODIFY, OR TRANSFER THE SOFTWARE IN WHOLE OR IN PART EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT. Licensee

may not decompile, disassemble, or in any other manner attempt to reverse engineer the Software. Licensee shall not tamper with, bypass, or alter any security features of the software or attempt to do so.

TRANSFER: Licensee may not transfer the Software or license to the Software to another party without the prior written authorization of the Licensor. If Licensee transfers the Software without authorization, all rights granted under this Agreement are automatically terminated.

COPYRIGHT: The Software is copyrighted. Licensee may not copy the Software except for archival purposes or to load for execution purposes. All other copies of the Software are in violation of this Agreement.

TERM: This Agreement is in effect as long as Licensee continues the use of the Software. The Licensor also reserves the right to terminate this Agreement if Licensee fails to comply with any of the terms, conditions, or restrictions contained herein. Should Licensor terminate this Agreement due to Licensee's failure to comply, Licensee agrees to return the Software to Licensor. Receipt of returned Software by the Licensor shall mark the termination.

LIMITED WARRANTY: Licensor warrants to the Licensee that the disk(s) or other media on which the Software is recorded are free from defects in material or workmanship under normal use.

THE SOFTWARE IS PROVIDED AS IS. LICENSOR MAKES NO OTHER WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Because of the diversity of conditions and hardware under which the Software may be used, Licensor does not warrant that the Software will meet Licensee specifications or that the operation of the Software will be uninterrupted or free of errors.

IN NO EVENT WILL LICENSOR BE LIABLE FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, OR INABILITY TO USE THE SOFTWARE. Licensee's sole remedy in

the event of a defect in material or workmanship is expressly limited to replacement of the Software disk(s) if applicable.

GOVERNING LAW: If any provision of this Agreement is found to be unlawful, void, or unenforceable, that provision shall be removed from consideration under this Agreement and will not affect the enforceability of any of the remaining provisions. This Agreement shall be governed by the laws of the State of California and shall inure to the benefit of MagTek, Incorporated, its successors or assigns.

ACKNOWLEDGMENT: LICENSEE ACKNOWLEDGES THAT LICENSEE HAS READ THIS AGREEMENT, UNDERSTANDS ALL OF ITS TERMS, CONDITIONS, AND RESTRICTIONS, AND AGREES TO BE BOUND BY THEM. LICENSEE ALSO AGREES THAT THIS AGREEMENT SUPERSEDES ANY AND ALL VERBAL AND WRITTEN COMMUNICATIONS BETWEEN LICENSOR AND LICENSEE OR THEIR ASSIGNS RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

QUESTIONS REGARDING THIS AGREEMENT SHOULD BE ADDRESSED IN WRITING TO MAGTEK, INCORPORATED, ATTENTION: CUSTOMER SUPPORT, AT THE ADDRESS LISTED IN THIS DOCUMENT, OR E-MAILED TO <SUPPORT@MAGTEK.COM>.

DEMO SOFTWARE / SAMPLE CODE: Unless otherwise stated, all demo software and sample code are to be used by Licensee for demonstration purposes only and MAY NOT BE incorporated into any production or live environment. The PIN Pad sample implementation is for software PIN Pad test purposes only and is not PCI compliant. To meet PCI compliance in production or live environments, a third-party PCI compliant component (hardware or software-based) must be used.


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