# Compliance Documentation

This page provides the compliance documentation required to maintain PCI PTS approval for the oDynamo hybrid insertion secure card reader authenticator (SCRA), including the device and package inspection guides for tamper detection and physical security verification.

### **Compliance Documents**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><a href="https://developer.magtek.com/hardware/oem-readers-and-components/oem-readers/odynamo/compliance-documentation/device-inspection-document"><mark style="color:$tint;"><strong>Device Inspections Document ></strong></mark></a></td><td><em>A step‑by‑step service and repair manual that explains how to visually inspect the oDynamo’s enclosure, bezel, screws, ventilation holes, dismount switches, and connection ports for signs of tampering or unauthorized modification to help ensure the device remains PCI PTS 5.x SRED compliant before deployment.</em></td></tr><tr><td><a href="https://developer.magtek.com/hardware/oem-readers-and-components/oem-readers/odynamo/compliance-documentation/device-inspection-document"><mark style="color:$tint;"><strong>Package Inspection Document ></strong></mark></a></td><td><em>The Package Inspection Document provides step-by-step visual and physical verification procedures for detecting tamper evidence on oDynamo packaging—including security tape inspection, seal integrity checks, and serial number validation—to ensure the single‑pack and multi‑pack devices remain PCI compliant before installation.</em></td></tr></tbody></table>

{% hint style="info" %}
**Need Help?**

For additional support, please contact MagTek Support:

**Technical Support:**

* 📧 **Email:** [support@magtek.com](mailto:support@magtek.com?subject=Support%20Request)
* 📞 **Phone:** 1-562-546-6800 (US)
* 🕐 **Hours:** Monday-Friday, 5:30 AM - 5:00 PM PST

**Online Resources:**

* 🌐 **Support Portal:** developer.magtek.com

**Documentation Feedback:**

Help us improve this documentation! [feedback@magtek.com](mailto:feedback@magtek.com?subject=Feedback)
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developer.magtek.com/hardware/oem-readers-and-components/oem-readers/odynamo/compliance-documentation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
