# Installation

Installing DynaFlex products is straightforward: The manufacturer or acquirer configures the preferred settings, keys, terminal, and payment brand settings before deployment; end users need only set up a host with appropriate software, configure the software, and connect the device to the host. This section provides general information about inspecting, connecting, and installing DynaFlex products.

### About Inspection <a href="#id-4.1_about_inspection" id="id-4.1_about_inspection"></a>

Before unpacking the device, it is important to inspect its secure packaging to make sure it has not been tampered with in storage or in transit. MagTek provides details for inspecting the integrity of the device’s secure packaging in *D998200361 DynaFlex Family (Contactless Pad, Pro, BCR, Kiosk, Kiosk Pro), Package Inspection*.

It is important to regularly and thoroughly inspect a new device before deployment and a device in live usage (including its immediate surroundings), to make sure malicious individuals have not tampered with it or its surroundings. MagTek recommends conducting inspection training for all device operators and an inspection schedule with checkpoints in place to make sure operators are performing inspections as specified and as scheduled. MagTek provides easy-to-follow device inspection references in *D998200359 DynaFlex, (Contactless Pad, Pro, BCR), Device Inspection* and *D998200460 DynaFlex Kiosk, (Contactless Pad, Pro, BCR), Device Inspection*.

### About Host Software <a href="#id-4.2_about_host_software" id="id-4.2_about_host_software"></a>

In any solution, DynaFlex products are connected to a host, which must have software installed that knows how to communicate with the device, and which is capable of processing transactions. To set up the host to work with DynaFlex products, follow the installation and configuration instructions provided by the vendor of the host or the host software. For information about developing custom host software, see section 8 Developing Custom Software.

### Connecting to a Host

#### About Connecting to a Host <a href="#id-4.3.1_about_connecting_to_a_host" id="id-4.3.1_about_connecting_to_a_host"></a>

The following sections provide steps for connecting DynaFlex products to a host via the various available physical connection types.

#### How to Connect DynaFlex Products to a Host or Charger via USB <a href="#id-4.3.2_how_to_connect_dynaflex_products_t" id="id-4.3.2_how_to_connect_dynaflex_products_t"></a>

<figure><img src="/files/Mq2l4qrcTvdNA1EuisN9" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/vfNwXDHOsWJp7KLuqJHN" alt=""><figcaption></figcaption></figure>

<p align="center"><strong>Figure 4-1 - Connecting to a USB Host or USB Charger. Left: Countertop Models. Right: Kiosk Models</strong></p>

To connect DynaFlex products to a USB host or charger using the USB-C port, follow these steps (for reference see Figure 4-1 and section 1.8 About DynaFlex Components):

* For best results, use the cable that is included with the device or another cable from Table 1-2 - DynaFlex Accessories on page 11. These cables are designed specifically for DynaFlex products and include ferrite shielding at both ends of the cable to reduce emissions and interference. If the solution design requires an alternate cable, contact MagTek for assistance with ferrite selection and placement, and with connector overmold design.
* Connect the USB-C end of the cable to DynaFlex or DynaFlex Pro.
* If you plan to route the cable out the back of the device, route the cable through the cable management clip to change its direction. Even if you are not routing out the back, you may use the cable clip for strain relief, to help stabilize the mechanical connection when cardholders or operators move the device or the cable.
* Route the cable in the desired direction (e.g., out the back, left, right, down into the countertop, or into the mounting compartment of a kiosk).
* Connect the other end of the USB cable to the charger or to the host’s USB port.
* As soon as the device starts receiving power through USB, it automatically powers on.
* If the specific device serial number you are connecting has not been connected to the host before, the device shows Welcome on the display, and the Windows system tray on the host reports it is "Setting up a device . When installation is complete (approximately 30 seconds later depending on the host), Windows reports Device is Ready, and the device shows in Windows Device Manager under Human Interface Devices as two devices: HID Compliant Vendor Defined Device with VID 0801 and PID 2020 and USB Input Device .

<figure><img src="/files/n3AOklUUgaT171GOPVzl" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/LhFkfkrQjMQLPgzMigkf" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/YD21GkRZY8QDk1uCM37u" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/jLEUAuafG2iY0wcLwPNX" alt=""><figcaption></figcaption></figure>

* After successfully connecting to the host operating system via USB, the device shows customized graphic on the display.
* The operating system may put the device into USB Suspend mode. See section 6.6.8 About USB Suspend.

#### How to Connect DynaFlex Products to a Host via Wireless LAN

Reserved

#### How to Connect DynaFlex Products to a Host via the Bluetooth LE Connection <a href="#id-4.3.4_how_to_connect_dynaflex_products_t" id="id-4.3.4_how_to_connect_dynaflex_products_t"></a>

Reserved

### Mounting <a href="#id-4.4_mounting" id="id-4.4_mounting"></a>

#### About Mounting <a href="#id-4.4.1_about_mounting" id="id-4.4.1_about_mounting"></a>

DynaFlex products are designed to provide flexible mounting options:

* The integrated slip-resistant micro suction feet can simply be pressed onto any non-porous surface.
* The integrated lanyard mount point can be used to hang or carry the device for convenient storage and handling in grab-and-go solution designs.
* Non-kiosk models of the device can be housed in the optional charging cradle and optionally combined with the lanyard mount point, for quick grab-and-go and convenient drop-in charging between handheld sessions.
* DynaFlex products can be mounted to custom mounting brackets or mounted in an enclosure as part of a larger solution design.

### How to Mount DynaFlex <a href="#id-4.4.2_how_to_mount_dynaflex" id="id-4.4.2_how_to_mount_dynaflex"></a>

To mount DynaFlex products to a non-porous surface using the micro suction feet, simply press the device onto a clean, smooth, flat surface. Avoid rough, dirty, or uneven surfaces. To uninstall, simply twist the device to disengage the mounting feet.

To use the optional charging cradle instead, see section 4.4.4 How to Mount the Charging Cradle.

If your solution design involves custom mounting brackets, contact your MagTek representative to request design advice and assistance from MagTek’s Engineering team.

### How to Mount DynaFlex Kiosk Models

{% hint style="danger" %}
This document describes how to use DynaFlex Kiosk models securely. Using the device in any way other than the approved methods described in this document invalidates the PCI PTS approval of the device.

Not following the guidelines in this section could damage the device, render it inoperable, and/or violate the conditions of the warranty.
{% endhint %}

This section provides information and guidelines for designing the mechanical aspects of a solution that incorporates DynaFlex Kiosk models. MagTek strongly recommends vetting and testing solution designs before finalizing and deploying them to make sure the design meets all requirements (e.g., functional, legal, security, certification, safety, and so on).

When designing the mechanical portions of a solution that incorporates DynaFlex Kiosk models, consider the following:

* Review section 1.8 About DynaFlex Components for an overall introduction to the device’s physical features and what they are called.
* **Review Appendix A Technical Specifications.**
* Review the information below about overall device dimensions and mounting hole locations and use.
* Determine device orientation. The device supports all four orientations.
* Review any additional requirements from other agencies, such as PCI and EMV solution certification requirements, safety ordinances, and so on, which may introduce additional constraints to the design.

Overall dimensions of the device are shown in Figure 4-3. On request, MagTek can provide a 3D model of the device’s envelope to assist with the mechanical portion of solution design. MagTek strongly recommends building and testing prototypes with actual devices before finalizing the solution design.

<figure><img src="/files/qiMfi45KK3RfTQ3cGJYl" alt=""><figcaption></figcaption></figure>

<p align="center"><strong>Figure 4-2 - DynaFlex Kiosk Models Overall Dimensions</strong></p>

The screw hole placement on the bottom of DynaFlex Kiosk models is detailed in Figure 4-3. The holes are designed to accommodate screw size M4 x 0.7mm and a maximum screw depth of 0.315 inches (8mm). The recommended torque range for installing the screws is 20 to 22 in-lbs. (2.3 to 2.5 N-m).

<figure><img src="/files/96KIKSbGfSOt4sZla5ra" alt=""><figcaption></figcaption></figure>

<p align="center"><strong>Figure 4-3 - DynaFlex Kiosk Models Mounting Hole Locations</strong></p>

When designing the enclosure or mounting bracket, make sure there is adequate clearance for cardholders to swipe, insert, and tap. If the solution design includes metal objects anywhere near the device, including metal enclosures, ensure that at all points the metal is no further forward than 15mm below the top face of the device. Proximity to metal can adversely affect the device’s performance.

As a security measure, the device must be installed such that cardholders have a full, unobstructed view of the housing around the card insertion slot opening (“entry zone”) and MSR swipe path prior to insertion or swipe. This is to allow cardholders to easily detect suspicious objects in or around the swipe path and card slot entry, such as bugs / skimmers / tapping mechanisms, and their wires or antennas. Be sure to select an installation height and mounting angle that meet this requirement.

### How to Mount the Charging Cradle

To mount the optional charging cradle to a countertop, follow these steps:

* Determine how many charging cradles you will be installing. Any number of charging cradles can be mechanically attached to form a single unified charging bank, using the tongue-and-groove joining features on their sides (see Figure 4-4).
* Make sure you have a cable and corresponding USB receptacle for each charging cradle you are installing. For best results, use the cable that is included with the device; it includes shielding at both ends to reduce interference.
* Determine where the charging cradle(s) should be placed.
* If you will use the charging cradle’s microsuction feet for mounting, make sure you are mounting on a clean, smooth, flat surface. Avoid rough, dirty, or uneven surfaces.
* Factors to consider include cable length, cardholder and operator ergonomics, and access for cleaning, maintenance, and repair.
* If the charging cradle will be used for charging in handheld operations, unobstructed removal is also a consideration.
* Connect each charging cradle to a USB port or to a USB charger with a minimum of 1A current capability. For best results, use the cable that is included with the device. It includes shielding at both ends of the cable to reduce interference.
* Join the charging cradles together into a charging bank, if desired.
* Press the charging cradle’s microsuction feet onto the mounting surface.
* To uninstall, twist the cradle to disengage the mounting feet. To separate two cradles, hold one cradle down and pull gently up on the other.

<figure><img src="/files/yh6mt0SjmM0xerKvuhoi" alt=""><figcaption></figcaption></figure>

<p align="center"><strong>Figure 4-4 - Joining Charging Cradles Into a Charging Bank</strong></p>

<figure><img src="/files/3gSWznemRUCawsVgW1H3" alt=""><figcaption></figcaption></figure>

<p align="center"><strong>Figure 4-5 - Connecting the Charging Cradle and the Device</strong></p>


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