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Installation

Installing DynaFlex II products is straightforward: The manufacturer or acquirer configures the preferred settings, keys, terminal, and payment brand settings before deployment; end users need only set up a host with appropriate software, configure the software, and connect the device to the host. This section provides general information about inspecting, connecting, and installing DynaFlex II products.

About Host Software

In any solution, DynaFlex II products are connected to a host, which must have software installed that can communicate with the device, and which is capable of processing transactions. To set up the host to work with DynaFlex II products, follow the installation and configuration instructions provided by the vendor of the host or the host software. For information about developing custom host software, see section 6 Developing Custom Software.

Connecting to a Host

About Connecting to a Host

The following sections provide information on how to connect DynaFlex II products to a host via USB.

How to Connect DynaFlex II Products to a Host or Charger via USB

Figure 3-1 - Connecting to a USB Host or USB Charger. Top: Countertop Models. Bottom: Kiosk Models

To connect DynaFlex II products to a USB host or charger using the USB-C port, follow these steps (for reference see Figure 3-1 and section 1.5 About DynaFlex II Components):

  • For best results, use the cable that is included with the device or another cable from Table 1-2 – DynaFlex II Accessories on page 7. These cables are designed specifically for DynaFlex II products and include ferrite shielding at both ends of the cable to reduce emissions and interference. If the solution design requires an alternate cable, contact MagTek for assistance with ferrite selection and placement, and with connector overmold design.

  • Connect the USB-C end of the cable to DynaFlex II or DynaFlex II PED.

  • If you plan to route the cable out the back of the device, route the cable through the cable management clip to change its direction. Even if you are not routing out the back, you may use the cable clip for strain relief, to help stabilize the mechanical connection when cardholders or operators move the device or the cable.

  • Route the cable in the desired direction (e.g., out the back, left, right, down into the countertop, or into the mounting compartment of a kiosk).

  • Connect the other end of the USB cable to the charger or to the host’s USB port.

  • As soon as the device starts receiving power through USB, it automatically powers on.

  • If the specific device serial number you are connecting has not been connected to the host before, the device shows Welcome on the display, and the Windows system tray on the host reports it is Setting up a device (see Figure 3-2 - Setting Up a Device), When installation is complete (approximately 30 seconds later depending on the host), Windows reports Device is Ready, (see Figure 3-3 - Device is Ready) and the device shows in Windows Device Manager under Human Interface Devices as two devices: HID-compliant vendor-defined device with VID 0801 and PID 2020, and USB Input Device.

Figure 3-2 - Setting Up a Device.

Figure 3-3 - Device is Ready

  • After successfully connecting to the host operating system via USB, devices with a touchscreen display a Welcome screen or a customizable graphic.

  • The operating system may put the device into USB Suspend mode. See section 4.6.6 About USB Suspend.

Mounting

About Mounting

The DynaFlex II product line offers versatile mounting solutions, including:

  • Integrated Slip-Resistant Adhesive Strips: The underside of the device features three adhesive mounting strips (see Figure 3-4) that provide secure attachment to any clean, non-porous surface. These strips come with a protective film that must be removed before installing onto a surface.

Figure 3-4 - Adhesive Mounting Strip and Protective Film

  • Lanyard Mount Point: The integrated mount point allows the device to be hung or carried, making it easy to store and handle, particularly in grab-and-go payment environments (see Figure 3-5).

Figure 3-5 - Lanyard Mount Point

  • Charging Station Compatibility (Non-Kiosk Models): Non-kiosk versions of the device can be placed in an optional charging station. This station can be used in conjunction with the lanyard mount point for quick access and easy drop-in charging between handheld uses.

Figure 3-6 - Charging Station Compatibility

  • Custom Mounting Options: DynaFlex II devices can be attached to custom mounting brackets or housed within an enclosure, enabling integration into larger system designs.

How to mount DynaFlex II

  • Verify that the protective film has been removed from the adhesive mounting strips located on the underside of the device (see Figure 3-4).

  • Mount DynaFlex II devices onto a smooth, flat, and non-porous surface by pressing the device firmly using the adhesive mounting strips (see Figure 3-7).

Figure 3-7 - Mounting DynaFlex onto a Nonporous Surface

  • Do not mount the device on rough, dirty, or uneven surfaces.

  • To uninstall the device, twist it to disengage the mounting feet from the mounting surface.

For instructions on using the optional charging station, refer to Section 3.3.4 How to Mount the Charging Station.

If your installation requires custom mounting brackets, contact your MagTek representative for design advice and assistance from MagTek’s Engineering team.

How to Mount DynaFlex II Kiosk Models

This document describes how to use DynaFlex II Kiosk models securely. Using the device in any way other than the approved methods described in this document invalidates the PCI PTS POI approval of the device.

Not following the guidelines in this section could damage the device, render it inoperable, and/or violate the conditions of the warranty.

This section provides information and guidelines for designing the mechanical aspects of a solution that incorporates DynaFlex II Kiosk models. MagTek strongly recommends vetting and testing solution designs before finalizing and deploying them to make sure the design meets all requirements (e.g., functional, legal, security, certification, safety, and so on).

When designing the mechanical portions of a solution that incorporates DynaFlex II Kiosk models, consider the following:

  • Review section 1.5 About DynaFlex II Components for an overall introduction to the device’s physical features and what they are called.

  • Review Appendix A Technical Specifications.

  • Review the information below about overall device dimensions and mounting hole locations and use.

  • Determine device orientation. The device supports all four orientations.

  • Review any additional requirements from other agencies, such as PCI and EMV solution certification requirements, safety ordinances, and so on, which may introduce additional constraints to the design.

Overall dimensions of the device are shown in Figure 3-8 and Figure 3-9. On request, MagTek can provide a 3D model of the device’s envelope to assist with the mechanical portion of solution design. MagTek strongly recommends building and testing prototypes with actual devices before finalizing the solution design.

Figure 3-8 – DynaFlex II Kiosk Models Overall Dimensions

The screw hole placement on the bottom of DynaFlex II Kiosk models is detailed in Figure 3-9. The holes are designed to accommodate screw size M4 x 0.7mm and a maximum screw depth of 0.315 inches (8mm). The recommended torque range for installing the screws is 20 to 22 in-lbs. (2.3 to 2.5 N-m).

Figure 3-9 – DynaFlex II Kiosk Models Mounting Hole Locations

When designing an enclosure or mounting bracket, make sure there is adequate clearance for cardholders to swipe, insert, and tap. If the solution design includes metal objects anywhere near the device, including metal enclosures, ensure that at all points the metal is no further forward than 15mm below the top face of the device. Proximity to metal can adversely affect the device’s performance.

Figure 3-10 - Unobstructed View of Card Insertion Slot, Swipe Path and Contactless Landing Zone

As a security measure, the device must be installed such that cardholders have a full, unobstructed view of the housing around the card insertion slot opening (“entry zone”) and MSR swipe path prior to insertion or swipe (see Figure 3-10). This is to allow cardholders to easily detect suspicious objects in or around the swipe path and card slot entry, such as bugs / skimmers / tapping mechanisms, and their wires or antennas. Be sure to select an installation height and mounting angle that meet this requirement.

How to Mount the Charging Station

To mount the optional charging station to a countertop using the four adhesive mounting strips on the underside of the charging station (see Figure 3-12), follow these steps:

  • Determine where the charging station will be placed.

  • Remove the adhesive strip protective film, ensure the mounting surface is a clean, smooth, and flat surface. It is important to avoid rough, dirty, or uneven surfaces.

  • Consider the cable length, cardholder and operator ergonomics, and access for cleaning, maintenance, and repair.

  • If the charging station will be used for charging in handheld operations, unobstructed connection and disconnection of the device from the charging station is also a consideration.

  • Connect the charging station to a USB port or to a USB charger with a minimum of 1A current capability. For the best results, use the cable that is included with the device. It includes shielding at both ends of the cable to reduce interference.

  • To uninstall, twist the charging station to disengage the adhesive mounting strips from any surface.

Note: The adhesive mounting strips used to mount the charging station to a surface may become less effective if dust and or debris accumulate on them. If this occurs, wipe them down with a damp cloth to restore their adhesive properties.

Figure 3-11 - Charging Station Dimensions

Figure 3-12 - Charging Station Mounting Surfaces and Screw Holes

To mount the charging station to a countertop, table, or flat surface using the screw holes on the underside of the charging station (see Figure 3-12), follow these steps:

  • Determine where the charging station will be installed.

    • Mark the location of the screw holes by placing the device over the area where it is to be installed (see Figure 3-13).

    • Once the appropriate measurements have been taken and marked, drill the screw holes into the installation surface.

    • Using (2) M4 x 0.7mm thread pitch (not included) screws, screw up through the drilled holes in the mounting surface, see Figure 3-14.

  • Connect the charging station to a USB port or to a USB charger with a minimum of 1A current capability. For the best results, use the cable that is included with the device. It includes shielding at both ends of the cable to reduce interference.

  • To uninstall, remove the screws from the underside of the charging station.

Figure 3-13 – Preparing a Flat Surface for Mounting the Charging Station

Figure 3-14 - Screw Installation

Figure 3-15 – Connecting DynaFlex II to the Optional Charging Station

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