> For the complete documentation index, see [llms.txt](https://developer.magtek.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.magtek.com/hardware/card-readers/mms-dyna-devices/dynaflex-ii-go/documentation/user-manuals/installation-and-operation-manual/appendices/appendix-d-warranty-standards-and-certifications.md). # Appendix D - Warranty, Standards, and Certifications ### LIMITED WARRANTY MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with MagTek’s published specifications. This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser). During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek will, at its option, repair or replace this product at no additional charge except as set forth below. Repair parts and replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced parts and products become the property of MagTek. This limited warranty does not include service to repair damage to the product resulting from accident, disaster, unreasonable use, misuse, abuse, negligence, or modification of the product not authorized by MagTek. MagTek reserves the right to examine the alleged defective goods to determine whether the warranty is applicable. Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty for goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated without authorization by MagTek. Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo Court, Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier, the customer agrees to insure the product or assume the risk of loss or damage in transit, to prepay shipping charges to the warranty service location, and to use the original shipping container or equivalent. MagTek will return the product, prepaid, via a three (3) day shipping service. A Return Material Authorization (“RMA”) number must accompany all returns. Buyers may obtain an RMA number by contacting MagTek Support Services at (562) 546-6800. **EACH BUYER UNDERSTANDS THAT THIS MAGTEK PRODUCT IS OFFERED AS-IS. MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.** IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S SPECIFICATIONS, THE SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY, SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO THE BUYER FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE, SUCH PRODUCT, EVEN IF MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. **LIMITATION ON LIABILITY** EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY, MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF THIS PRODUCT. MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY KIND WITH RESPECT TO THE PRODUCT, INCLUDING NEGLIGENCE ON ITS PART, TO THE CONTRACT PRICE FOR THE GOODS. MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY. ### FCC INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: * Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help. {% hint style="warning" %} Caution: Changes or modifications not expressly approved by MagTek could void the user’s authority to operate this equipment. {% endhint %} ### CANADIAN DECLARATION OF CONFORMITY This digital apparatus does not exceed the Class B limits for radio noise from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. ### INDUSTRY CANADA (IC) RSS This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) L'appareil ne doit pas produire de brouillage, et (2) L'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. ### CUR/UR This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950. ### CE STANDARDS Testing for compliance with CE requirements was performed by an independent laboratory. The unit under test was found compliant with standards established for Class B devices. ### EU STATEMENT Hereby, MagTek Inc. declares that the radio equipment types Wideband Transmission System (802.11 wireless and Bluetooth® Low Energy), and Non-Specific Short Range Device (contactless) are in compliance with *Directive 2014/53/EU*. The full text of the EU declarations of conformity is available at the following internet addresses: · ### UKCA STATEMENT Hereby, MagTek Inc. declares that the radio equipment types Wideband Transmission System (802.11 wireless and Bluetooth® Low Energy), and Non-Specific Short Range Device (contactless) are in compliance with *Directive 2014/53/EU*. The full text of the EU declarations of conformity is available at the following internet address: · ### AUSTRALIA / NEW ZEALAND STATEMENT Testing for compliance with AS/NZS standards was performed by a registered and accredited laboratory. Per Subclause 53(4) of Part 15 of Schedule 5 to the General Equipment Rules, DynaFlex II GO meets the requirements of the Short-Range Equipment Standard as tested in EN 300 330 V2.1.1 (2017-02). The AS declaration of conformity is available at the following internet address: · ### ROHS STATEMENT When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE) Reduction of Hazardous Substances (RoHS) Directive (EU) 2015/863 amending Annex II to Directive 2011/65/EU. The marking is clearly recognizable, either as written words like “Pb-free,” “lead-free,” or as another clear symbol ( ). ### PCI STATEMENT PCI Security Standards Council, LLC (“PCI SSC”) has approved this PIN Transaction Security Device to be in compliance with PCI SSC’s PIN Security Requirements. When granted, PCI SSC approval is provided by PCI SSC to ensure certain security and operational characteristics important to the achievement of PCI SSC’s goals, but PCI SSC approval does not under any circumstances include any endorsement or warranty regarding the functionality, quality or performance of any particular product or service. PCI SSC does not warrant any products or services provided by third parties. PCI SSC approval does not under any circumstances include or imply any product warranties from PCI SSC, including, without limitation, any implied warranties of merchantability, fitness for purpose, or non-infringement, all of which are expressly disclaimed by PCI SSC. All rights and remedies regarding products and services which have received PCI SSC approval shall be provided by the party providing such products or services, and not by PCI SSC. ### SAFETY This product has been tested to IEC 62368-1 -Audio/Video, information and communication technology equipment - Part 1: General Requirements and U.S. (UL 62368-1), Canadian, Australian & New Zealand National Deviations by an ISO 17025 Accredited Testing Laboratory. This document is written specifically to work in conjunction with these safety and integrity features to protect the user and the device. It is very important to follow all steps in the product documentation carefully, in the order in which they are described, and at the recommended times. Failure to do so could result in personal injury, and / or cause damage to the device, and / or void the product warranty. #### **SAFETY REQUIREMENTS** {% hint style="danger" %} Never do any of the following: * DO NOT use a ground adapter plug to connect equipment to a power socket-outlet that lacks a ground connection terminal. * DO NOT attempt any maintenance function that is not specifically described in this manual or in other ExpressCard 3000 instructional documents published by MagTek. * DO NOT remove any of the covers or guards that are fastened with screws. There are no user-serviceable areas within these covers. * DO NOT override or “cheat” electrical or mechanical interlock devices. * DO NOT use EC3000 supplies or cleaning materials for other than their intended purposes. * DO NOT operate the equipment if you or anyone else have noticed unusual noises or odors. Consider the following before operating the ExpressCard 3000: * Connect the EC3000 to a properly grounded AC power socket-outlet. If in doubt, have the socket-outlet checked by a qualified electrician. Improper connection of the device’s grounding conductor creates a risk of electric shock. * Place the EC3000 on a solid surface that can safely support the device’s weight plus the weight of a person leaning against it (such as a service technician). * Be careful when moving or relocating the device. Use proper lifting techniques. * Use materials and supplies specifically designed for MagTek devices. Using unsuitable materials may result in poor performance, and in some cases may be hazardous. {% endhint %} ### SOFTWARE LICENSE AGREEMENT IMPORTANT: YOU SHOULD CAREFULLY READ ALL THE TERMS, CONDITIONS AND RESTRICTIONS OF THIS LICENSE AGREEMENT BEFORE INSTALLING THE SOFTWARE PACKAGE. YOUR INSTALLATION OF THE SOFTWARE PACKAGE PRESUMES YOUR ACCEPTANCE OF THE TERMS, CONDITIONS, AND RESTRICTIONS CONTAINED IN THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS, CONDITIONS, AND RESTRICTIONS, PROMPTLY RETURN THE SOFTWARE PACKAGE AND ASSOCIATED DOCUMENTATION TO THE ADDRESS IN THIS DOCUMENT, ATTENTION: CUSTOMER SUPPORT. **TERMS, CONDITIONS, AND RESTRICTIONS** MagTek, Incorporated (the "Licensor") owns and has the right to distribute the described software and documentation, collectively referred to as the "Software." LICENSE: Licensor grants you (the "Licensee") the right to use the Software in conjunction with MagTek products. LICENSEE MAY NOT COPY, MODIFY, OR TRANSFER THE SOFTWARE IN WHOLE OR IN PART EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT. Licensee may not decompile, disassemble, or in any other manner attempt to reverse engineer the Software. Licensee shall not tamper with, bypass, or alter any security features of the software or attempt to do so. TRANSFER: Licensee may not transfer the Software or license to the Software to another party without the prior written authorization of the Licensor. If Licensee transfers the Software without authorization, all rights granted under this Agreement are automatically terminated. COPYRIGHT: The Software is copyrighted. Licensee may not copy the Software except for archival purposes or to load for execution purposes. All other copies of the Software are in violation of this Agreement. TERM: This Agreement is in effect as long as Licensee continues the use of the Software. The Licensor also reserves the right to terminate this Agreement if Licensee fails to comply with any of the terms, conditions, or restrictions contained herein. Should Licensor terminate this Agreement due to Licensee's failure to comply, Licensee agrees to return the Software to Licensor. Receipt of returned Software by the Licensor shall mark the termination. LIMITED WARRANTY: Licensor warrants to the Licensee that the disk(s) or other media on which the Software is recorded are free from defects in material or workmanship under normal use. THE SOFTWARE IS PROVIDED AS IS. LICENSOR MAKES NO OTHER WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Because of the diversity of conditions and hardware under which the Software may be used, Licensor does not warrant that the Software will meet Licensee specifications or that the operation of the Software will be uninterrupted or free of errors. IN NO EVENT WILL LICENSOR BE LIABLE FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, OR INABILITY TO USE THE SOFTWARE. Licensee's sole remedy in the event of a defect in material or workmanship is expressly limited to replacement of the Software disk(s) if applicable. GOVERNING LAW: If any provision of this Agreement is found to be unlawful, void, or unenforceable, that provision shall be removed from consideration under this Agreement and will not affect the enforceability of any of the remaining provisions. This Agreement shall be governed by the laws of the State of California and shall inure to the benefit of MagTek, Incorporated, its successors or assigns. ACKNOWLEDGMENT: LICENSEE ACKNOWLEDGES THAT LICENSEE HAS READ THIS AGREEMENT, UNDERSTANDS ALL OF ITS TERMS, CONDITIONS, AND RESTRICTIONS, AND AGREES TO BE BOUND BY THEM. LICENSEE ALSO AGREES THAT THIS AGREEMENT SUPERSEDES ANY AND ALL VERBAL AND WRITTEN COMMUNICATIONS BETWEEN LICENSOR AND LICENSEE OR THEIR ASSIGNS RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT. QUESTIONS REGARDING THIS AGREEMENT SHOULD BE ADDRESSED IN WRITING TO MAGTEK, INCORPORATED, ATTENTION: CUSTOMER SUPPORT, AT THE ADDRESS LISTED IN THIS DOCUMENT, OR E-MAILED TO . DEMO SOFTWARE / SAMPLE CODE: Unless otherwise stated, all demo software and sample code are to be used by Licensee for demonstration purposes only and MAY NOT BE incorporated into any production or live environment. The PIN Pad sample implementation is for software PIN Pad test purposes only and is not PCI compliant. To meet PCI compliance in production or live environments, a third-party PCI compliant component (hardware or software-based) must be used. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://developer.magtek.com/hardware/card-readers/mms-dyna-devices/dynaflex-ii-go/documentation/user-manuals/installation-and-operation-manual/appendices/appendix-d-warranty-standards-and-certifications.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.