# User Manual

## Introduction

#### About This Document

This document provides instructions to use the ***iDynamo 5 Gen III Utility***software for demonstrating card swipe, configuration, and firmware updating. Supported devices are iDynamo 5 Gen III in HID or Keyboard mode. It is part of a larger library of documents designed to assist implementers. For details, see the product Support pages on [www.magtek.com.](http://www.magtek.com/)

The following documents are essential:

* iDynamo 5 Gen III Secure Card Reader Programmers Manual Commands

#### System Requirements

* A Windows 10 or above host with available USB port
* Microsoft .NET 4.6.1 and above installed on the host
* USB-C cable with USB Type-A or USB-C for host connection
* Software ***1000009588 iDynamo 5 Gen III Utility***, provided by MagTek

#### How to Download, Install, and Launch the Software

To download ***iDynamo 5 Gen III Utility***software, follow these steps.

1. Download the software with the name ***1000009588.zip (iDynamo 5 Gen III Utility***) from MagTek.
2. Extract the .zip file on the host’s hard drive.
3. Download and install Microsoft .NET 4.6.1 or above from [https://dotnet.microsoft.com/download/dotnet-framework.](https://dotnet.microsoft.com/download/dotnet-framework)
4. Launch ***iDynamo5Gen3Utility.exe.***
5. See the steps in the sections below to connect to a device.

#### Device Requirements

* Make sure the device is configured in USB HID or Keyboard mode.

## How to Connect to Devices Using iDynamo 5 Gen III Utility

To connect via USB interface listed in the **Connection Type** box, follow these steps:

1. For best results, use the cable that is included with the device.
2. Connect the USB-C end of the cable to iDynamo 5 Gen III device.
3. If you plan to route the cable out the back of the device, route the cable through the cable management clip to change its direction. Even if you are not routing out the back, you may use the cable clip for strain relief to help stabilize the mechanical connection when cardholders or operators move the device or the cable.
4. Route the cable in the desired direction (e.g., out the back, left, right, or down into the countertop).
5. Connect the other end of the USB cable to the host’s USB port.
6. As soon as the device starts receiving power through USB, it automatically powers on. 
7. Launch the ***iDynamo 5 Gen III Utility*** and select **USB** device in the USB **Type** list, then press the connect button.

![](/files/612332e7c8da819e0956830f9f0152951f22e4da)

1. The log shows the information of the device and interface type.

**Device Information**

![](/files/d777b44c8a04c4e0f9df8235e5b265e4cd52533d)

9. To disconnect the device, press **Disconnect** button.

![](/files/46c02daa643a87f456c78255f9e10035f561f943)

## How to switch interface type.

To switch interface type, follow these steps:

1. Select the desired interface type under the **Interface Type** list box, then press the **Set** button to change the interface type.

![](/files/9841604d8031b9d63c453c710b4fac214893b71c)

1. After the interface type is changed, this message will show, please unplug then plug in the device.

![](/files/bcea528a84bee1b100c489390c60cd7841913d65)

## How to Update Firmware

To update firmware, follow these steps.

1. Before you update the firmware, please obtain the latest firmware from MagTek support team, and then save it to local storage.
2. Please make sure the device is in HID mode, if not, please follow the instructions in step 3 to switch device to HID mode.
3. Press the **Update Firmware** button.
4. Browse to the folder that contains the new firmware from MagTek, select the firmware file, and press the **Open** button. 

![](/files/7356d377050ee44f82d61ba49e1d70d3b363e027)

1. Check the status displayed in the software.

![](/files/61967471a1dea0da3b9e18f746eb0073a3952eb8)

## How to Use the MSR Transaction Demo

The following instructions detail how to perform MSR transactions using USB.

#### HID Mode MSR Transaction

To perform an MSR transaction if your device is in HID mode, follow these steps.

1. Select the **MSR** tab, then swipe an MSR card.

![](/files/0d8958a5449270b7b506d0ca33425aa4f310754b)

#### Keyboard mode MSR Transaction

To perform an MSR transaction if your device is in Keyboard mode, follow these steps.

1. Select the **MSR** tab, swipe an MSR card, and then observe the **Keyboard Mode Output** data.

![](/files/76198f367b3c5dbfb1ac8d9704ea209a342ced8a)

2. Press **Parse Data** to parse the data.

![](/files/8b66a393d5f423cd019d96ce8c17b2e5efe6d975)

## How to use Command Tools

To send commands to device, follow these steps.

1. Select **Command Tools** tab, then enter command to the **Input** text box.

![](/files/e4afea353bff4beb8c68320d9294eebf8cb7dee1)

2. Select **Command Type**, **Extended**, then press **Send** button, and then observe the response in the output text box.

![](/files/9ff05f1d94c8234583abac9ab69154f6eb20e039)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developer.magtek.com/hardware/card-readers/magnetic-stripe-readers/idynamo-5-gen-iii/documentation/user-manuals/demo-utility-user-manual-windows/user-manual.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.