# Installation and User Guidance

### Initial Inspection

After receiving the device, the customer should visually inspect the product as follows:

* Inspect the label found on the back of the device (see section 2.3.1 Hardware Identification) and make sure the label is not missing, obscured, or modified.
* Check the PCI Hardware Identifier on the device label and make sure it matches the Hardware # listed for the device on the PCI website for Approved Devices. Go to the PCI compliance web page and search for MagTek, and find the product name, iDynamo 5 Gen III. Compare the Hardware ID and Firmware ID: <https://www.pcisecuritystandards.org/assessors_and_solutions/pin_transaction_devices>

{% hint style="info" %}
Note: Firmware ID is accessible by connecting iDynamo 5 Gen III to a host device via USB-C, using the latest software provided by MagTek (see Firmware Identification).
{% endhint %}

* Check the Device serial number (SN) and make sure it matches with labels on shipping materials and documentation.
* Visually inspect the device, per \[2], which is included in the package with each device. See section 4.1  Periodic Inspection for more information regarding visual inspection of the device.
* Follow the steps in Firmware Identification to view the PCI firmware versions installed on the device. Make sure this matches one of the Firmware # values listed on the PCI web site for iDynamo 5 Gen III.

{% hint style="info" %}
Note that in PCI listings, lowercase “x” is a wildcard meaning ‘any single character.’
{% endhint %}

### Installation <a href="#id-3.2_installation" id="id-3.2_installation"></a>

Connect the device to a host via USB-C for control and power. iDynamo 5 Gen III products are designed to provide flexible mounting options such as:

* External clip
* Embedded lanyard

See the device installation and operation manual for more information on how to handle and operate the device, \[1].

### Environmental Conditions <a href="#id-3.3_environmental_conditions" id="id-3.3_environmental_conditions"></a>

The specified environmental conditions to operate and store the device are:

* Operating temperature range: 32°F to 95°F (0°C to 35°C) 5-90% RH with no condensation.&#x20;
* Storage temperature range: -4°F to 113°F (-20°C to 45°C) 10-90% RH with no condensation.&#x20;
* Power Supply: DC 5.0 V/1.0A

Any temperature or operating voltage outside the values listed above will trigger environmental security protections, resulting in a tamper condition. The device will need to be returned to the factory for inspection before this condition can be cleared.

<table data-header-hidden><thead><tr><th valign="top"></th><th valign="top"></th><th valign="top"></th></tr></thead><tbody><tr><td valign="top">Sensor</td><td valign="top">Low Threshold Value</td><td valign="top">High Threshold Value</td></tr><tr><td valign="top">Internal Voltage</td><td valign="top">2.2V ± 0.1V</td><td valign="top">4.2V ± 0.2V</td></tr><tr><td valign="top">Temperature</td><td valign="top">-48°C to -27°C</td><td valign="top">95°C to 105°C</td></tr></tbody></table>

### Communications and Security Protocols

iDynamo 5 Gen III products support a USB-C interface using the USB-HID protocol. Transactions, configuration, firmware updates, and key injection can all be performed using this interface type. Use of any method not listed in this security policy will invalidate the device’s PCI PTS approval.

### Configuration Settings <a href="#id-3.5_configuration_settings" id="id-3.5_configuration_settings"></a>

iDynamo 5 Gen III products ship from the factory fully secure. The devices have no configuration settings that require modification by the user to meet PCI security requirements.


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