> For the complete documentation index, see [llms.txt](https://developer.magtek.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.magtek.com/downloads-compliance-and-marketing-materials/firmware.md).

# Firmware

Firmware holds the firmware images for Dyna-family readers, organized by device.\
Each reader has its own signed firmware image — download the one for your device\
here, then apply it using the Firmware Update Utility (Windows) or the\
file-operations commands. Firmware is device-specific, so there are no shared\
images; choose your reader below.

### Firmware

<table data-header-hidden><thead><tr><th valign="middle"></th><th></th></tr></thead><tbody><tr><td valign="middle"><strong>Reference Section</strong></td><td><strong>Information Available</strong></td></tr><tr><td valign="middle"><mark style="color:red;"><strong>Firmware &#x26; File Operations</strong></mark></td><td></td></tr><tr><td valign="middle"><mark style="color:red;"><strong>Firmware Update Utility</strong></mark></td><td></td></tr></tbody></table>

### Product-specific Files

<table data-header-hidden><thead><tr><th valign="middle"></th><th></th></tr></thead><tbody><tr><td valign="middle"><strong>Reference Section</strong></td><td><strong>Information Available</strong></td></tr><tr><td valign="middle"></td><td></td></tr><tr><td valign="middle"></td><td></td></tr></tbody></table>

{% hint style="info" %}
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For additional support, please contact MagTek Support:

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* 📞 **Phone:** 1-800-788-6835 (US) | +1-562-546-6616 (International)
* 🕐 **Hours:** Monday-Friday, 6:00 AM - 5:00 PM PST

**Online Resources:**

* 🌐 **Official Site:** [https://www.magtek.com](https://www.magtek.com/)
* 💬 **Developer Forum:** [https://forum.magtek.com](https://forum.magtek.com/)

**Documentation Feedback:**

Help us improve this documentation! [Submit feedback](broken://spaces/1lWLescKFIPsMeIJI6Cd/pages/5314c528980689961380bea0044c1256aaeb39bc)
{% endhint %}


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