Planning and Preparation

The guidelines in the following sections are intended to help project planners and system administrators plan for the physical and logical requirements of deploying and using DynaProx products. The most effective way to ensure smooth deployment of a solution is to consider these factors before receiving the device.

Logistical Planning

• Determine what type of host DynaProx will connect to. For a list of supported device types and operating systems, see Available Models and Options. When planning, be sure to include any additional support or devices required by the host and DynaProx, such as physical locations, mounting, power connections, and charging cradles.

• Determine what connection the host will use to communicate with the device. Depending on the device model (see Available Models and Options), the connection can be USB or RS-232.

• Determine what software will be installed on the host and how it will be configured. Software can include the operating system, transaction processing software, security software, and so on. If teams other than the software development team will be involved in preliminary device testing, MagTek recommends the solution development team provide a smoke test harness early in the development process to allow basic testing (for example, communication adapter testing). In addition, be sure to plan for any additional support required by the software, such as software licenses and network connections.

• Determine how the device will be physically presented to the cardholder. If the device is mounted, make sure there is adequate clearance for cardholders to swipe, insert, and tap. If the solution design includes metal objects anywhere near the device, including metal enclosures, make sure that at all points the metal is no further forward than 15mm below the face of the device. Proximity to metal can adversely affect the device’s performance.

• Determine how the device should be configured and specify that configuration when ordering the device. A full list of configurable options is documented in DynaProx Programmer’s Manual.

• Select and configure a secure workstation that advanced operators will use to configure and/or update the device. The workstation must be configured as follows:

  • Available USB port.

  • A secure means of obtaining files, either via the network (such as SFTP) or via removable media, such as USB flash drives. This is required for installing software tools, copying firmware files, etc. If you are using Magensa Services, make sure the secure workstation has an internet connection and has all the required Magensa Remote Services software components installed.

  • DynaFlex, DynaProx Test Utility installed, which advanced operators can use to configure and test the device.

  • DynaFlex, DynaProx Firmware Upload Utility installed, which advanced operators can use to update the device’s firmware.

  • Determine the final set of tools advanced operators will use to configure, test, and update the device. This documentation uses the DynaFlex, DynaProx Test Utility as an example for configuring the device; it can be used for initial pre-deployment testing and development, and as sample code showing how to communicate with the device, but the full solution may call for customized, solution-specific software for configuring the device and updating firmware.

  • Determine how to inspect devices upon arrival, upon installation, and periodically during live usage, to ensure malicious individuals have not tampered with them. Details about inspection are provided in About Inspection.

  • Develop procedures for maintaining the device(s). Detailed guidance is provided in Maintenance.

  • Determine how to train operators. For example, training may include information extracted from Configuration, Operation, and Maintenance.

  • Review the device’s PCI Security Policy, posted to the PCI web site www.pcisecuritystandards.org under Approved PIN Transaction Security (PTS) Devices, for additional information about using the device securely.