Support Home

MagTek Support

This page gives you quick access to the most essential resources for MagTek products and services. Use the links below to check live system status, explore product-specific or general documentation, try out developer demos, or manage your products. For deeper technical content, use the top menu to find the service and products you need or contact our support team directly.

Status Pages and MagTek Apps

Section

Information

Magensa Services Status

Go to this page to view real‑time service health, incident history, and maintenance updates for Magensa.

QwickCards Status

Go to this page to view real‑time service health, incident history, and maintenance updates for QwickCards.

DynaFamily Documentation

Section

Information

SCRA Dyna Family Programmer's Manual

This is the general API & Command Reference for (SCRA) devices for the DynaFamily. Click for a list of references for a specific Dyna product: - DynaFlex II Go - DynaFlex II SCR - DynaFlex II PED - DynaProx - DynaFlex Pro/SCR (Gen I)

Magensa Documentation & APIs

Section

Information

Magensa Documentation & Code

Magensa is MagTek's cloud-based payment protection gateway that secures sensitive data and processes transactions across in-person, online, and mobile channels using advanced tokenization, dynamic encryption, and authentication services.

Site Categories

Section

Information

Get Started

Pick your device, connection basics, your first transaction, and web-based demos.

Guides

Task and concept how-tos: EMV acceptance, L3 certification, security & key management, NFC/MIFARE, firmware & file operations, and PAN vs DPAN / network tokens.

API & Command Reference

The complete MMS command set for the DynaFamily readers, documented once: message format, data types, commands, notifications, configuration, and appendices.

SDKs & Tools

The Universal SDK, MagneFlex Browser Web API, tools & utilities, demos, and Reader Management System (RMS).

Products

a directory of thin device hubs, each linking into the shared guides, references, and individual product support..

Services

Magensa and Qwantum and Reader Management Systems services.

Downloads, Compliance, & Marketing Materials

Firmware, device manuals, PCI security policies, and marketing materials.

Resources

Changelogs, LLM resources, and support.